Want to know the secret to our success at Little Nest? I’ll tell you… but don’t tell anyone else...
Sure, we take amazing pictures. Of course, we provide an exceptional experience. And we have definitely honed our skills in creating successful systems, marketing strategies and financial projections. All of these things are vital parts of the whole Little Nest package.
But none of them would be possible without the amazing teams in our studios and Home Office. They are the main ingredients in our recipe for success. If you are looking for a key to success as a studio owner, look to your team. Hiring and retaining amazing people is the cornerstone of creating a WOW customer experience, and a vibrant place to work.
So what do we look for in our studio teams & franchisees? Each one of them is incredibly unique, yet all of them proudly exhibit our top 5 personality traits for success:
1. Authenticity:Defined as “being true to your own personality, spirit, or character, despite external pressures.” Our team members in every studio, and at every level, interact with each other, our vendors, and our clients in a sincere and authentic way. They are comfortable in themselves, and passionate about connecting with others.
2. Commitment to excellence:
We strive for excellence in everything we do. From cleanliness, to product quality and selection, to ongoing training & skills development… everything is important as we strive to go above and beyond our client’s expectations. Our team members all seem to have a strong work ethic and an innate drive to give their best every day. This “can-do” attitude helps them to overcome challenges and try new things.
Doing the right thing ... even when no one is watching. At Little Nest, we act on our beliefs and deliver what we promise. It’s that simple. When in doubt, act with integrity and you can’t go wrong.
Being receptive to new ideas and opinions is what drives creativity, innovation and opportunities. In a people based business, as in life, an open mind is essential to positive interactions and creating connections. We all encourage each other to enter each day with a spirit of openness and excitement about what is yet to come
5. Team spirit:
Everyone in the company has a vital role to play in our success, and they know it! Time and again our Little Nesters have shown that they believe in treating everyone with kindness and respect, no matter what the situation, and no matter what their role. They take pride in what they do, and it shows!
Connecting with people, sharing experiences, and creating family treasures is what Little Nest is all about. We hire based on the qualities above, and we screen our studio owners for the same traits. If you see yourself in these descriptions, and think you have what it takes to be a part of the Little Nest team, click the link below to speak with our Director of Franchise Development and learn more!